synergy
Investigative Services Inc.

Services

Synergy

Rapid Response Team

We have a team of investigators available at a moment’s notice for any rush statements, scene investigations or time sensitive matters.

Claims Assist

We assist the claims examiners with obtaining records, locating witnesses, canvassing neighborhoods, alive and well checks, telephonic and in person statements.  We offer bilingual assistance in Spanish as well as using certified interpreters for any other language that is needed for your claim.  We take pride in assisting the claims professional to secure the necessary information to resolve the claim in a quick and efficient manner.

Workers’ Compensation

Investigating workers' compensation claims is conducted in order to determine if the injury alleged arose out of employment and during employment.  We conduct interviews with claimants, employers, supervisors, co-workers, and witnesses, to determine if the claim has validity. We obtain all the necessary documents in order to assist our client with the defense of the claim.  We ensure that our clients are given updates in a timely manner and are given a detailed report at the conclusion of the investigation in order to assist with properly evaluating the claim.

Workplace Investigations

With issues that arise in the workplace, we are available to conduct an internal investigation in workers’ compensation, sexual harassment and workplace investigations.  We take the time to investigate these matters in detail and provide you with a thorough and detailed report of our findings.

SIU/Fraud Investigations

With each claim that is assigned to us, we are constantly identifying each case for possible violations of state or federal law.  When we identify evidence that a crime may have been detected, we obtain all the necessary evidence in order to present the case for criminal or civil prosecution.

Subrogation

We assist clients in their subrogation efforts by conducting a thorough third-party investigation that includes recorded statements, photographs, identification, communication with adverse parties and insurers. Whether the case involves an auto liability or a workers' compensation claim, effective recovery efforts are vital to the bottom line and an essential component of the claims settlement process.

Auto Liability

We will secure recorded statements from drivers, passengers, and witnesses, photograph vehicles and conduct scene investigations as well as obtain police reports. We can assist in obtaining damage appraisals and medical records to facilitate the prompt settlement of any property damage and bodily injury claims.

Mediations/Small Claims Hearings

We are available attend small claims hearings and mediations in order to assist the client in settling their claims.

General Liability

We will obtain detailed recorded statements from all the parties involved as well as photograph the scene, procure leases, contracts, agreements, and any other documents that are needed for the client.

Background Checks/Locates/Database Searches

We use various online database and public records searches which include, criminal and civil records, driver and vehicle records, workers’ compensation history, social security, name, address, telephone numbers and online social media searches in order to obtain all the necessary and pertinent information with regards to the subject matter.

Medical and Pharmacy Canvass

With a medical canvass we can obtain information on past medical history as well as pre-existing conditions.  A pharmacy canvass allows us to obtain information as to prescription types, treatment plans and future medical appointment. 

Copy/Transcription Services

We have and in-house transcription service that is available for all of your needs.  Whether it is a verbatim transcription or a deposition, we are available for all of your transcription needs.  Our service includes copy service where we are available to scan and/or copy items while on-site at the client location. 

Process Server

Our process service is conducted by a registered process server and is handled by the largest network of process servers.

Notary Services

We have a notary on staff that is available to assist with obtaining signed legal documents that require a notarized signature.